Type something one of your own customers might say to you.
A live model reads it in about six seconds.
Where it goes
Your words go to the model, which reads them once.
Share this page and your sentence travels inside the link, nowhere else.
Start from an example
Nine examples, in your customers' own words. The box takes any sector.
I do not save or log what you type.
It picked up
It did not answer in time.
Saved examples
Live model. Everything after is written in advance, not generated.
Now imagine your own company on the other side of that sentence.
Sell more. Serve more. Be more.
None of that is a technology problem. Every line of it is somebody's job, and in most companies it is four different people's jobs.
“”
Four people answer it correctly. You still lose the money.
The operation
Ask hereWhat does one customer contact cost us, and at what point does the promise stop being true?
The service model
Ask hereWhat are we promising customers right now, and who signed it off?
The estate
Ask hereCan the CRM, contact centre and workforce tools we have paid for deliver that promise? And who here is allowed to say that they cannot?
The orchestration
Ask hereAre we pointing AI at the contacts that are cheapest to deflect, or at the ones that decide whether the customer comes back?
The handover tax
The money is lost in the handovers between those jobs, not inside any one.
My record
IAG: 4,000+ people, twelve sites, thirty eight million pounds a year cut from cost.
City Link: customers rang fifty thousand times a day. We told them the time.
Twenty five minutes
What the work helped deliver
35 to 40% more enquiries progressed to quotation
25 to 28% higher quote to booking conversion
12 to 15% higher revenue per guest
About these results
Work for a luxury travel group, under NDA.
The cruise experience shows the same approach applied.
British citizen, no UK sponsorship to arrange
Based in Bahrain, globally mobile, open to relocation
Fictional customers and screens. Results under NDA.